James Buncle

Senior software engineer working on a claims and contractor management SaaS platform, combining architecture input, PHP, CI/CD, secure authentication, cloud tooling, automated testing, and legacy modernisation.

• Value-Led Solution Design - Focused on underlying business needs and more reusable solutions to avoid unnecessary work, increase delivered value, and support more sustainable approaches.
• Authentication and Access Control - Helped steer security designs toward more business-aligned, reusable, and maintainable approaches, including MFA with SSO/Auth0 and RBAC-based access control.
• Quality and Release Confidence - Raised engineering confidence in a legacy environment through modernisation, automated testing, and clearer visibility of changes to stakeholders.
• CI/CD and Quality Gates - Established effective automated build pipelines, significantly improving baseline quality checks and moving delivery toward continuous delivery.
• Delivery Ownership and Release Management - Improved end-to-end delivery through clearer work structure, stronger whole-team release ownership, and better tooling and release visibility.
• Technical Enablement - Supported the team through PR guidance, diagrams, demonstrations, documentation, recruitment input, and technical discussions that encouraged more modern development practices.

End-to-end delivery of websites based on client requirements, including website design, development and hosting.

• Predominantly consisted of web design, development and maintenance of responsive websites in PHP
• Provision of Hosting, Domain & DNS Management - with dpkg, Docker and Nginx (PHP FPM, Caching and WAF)
• Implementation of end-to-end DevOps pipeline utilising tools such as GitLab, Code Analysis, Automated Testing, and Code Coverage.
• Business operations and associated activities, such as documentation, finance and marketing

Hands-on Engineering Lead for risk management software in healthcare, combining line management, stakeholder issue resolution, and technical leadership across PHP and Node.js application delivery.

• Led a team of 4 developers, including 1-on-1s, performance reviews, leave management, and interview support
• Guided the team toward higher-quality, more maintainable solutions across PHP and Node.js applications
• Acted as a key point of contact for stakeholder-raised issues, including authentication-related problems
• Used Agile delivery practices and technical communication to improve collaboration, ownership, and solution quality

Led development work on a voice-controlled, self-navigating digital assistant and companion mobile application, spanning product software, platform setup, and delivery tooling.

• Worked across the core robotic system, user interfaces, and event-driven behaviour using C/C++ and Node.js/TypeScript
• Created a companion mobile application and a bespoke Linux distribution, helping establish the technical platform the product ran on
• Built foundational delivery and infrastructure capability with Docker, GitLab, code analysis, and automated testing where little formal tooling had existed
• Introduced more structured Agile delivery practices such as backlog refinement, estimation, and planning within a small, non-technical environment

Contributed to the end-to-end delivery of PHP-based systems for domain names, web hosting, and related services, combining hands-on development with Agile facilitation and platform-aware delivery.

• Worked closely with stakeholders to implement software changes in a hosting and domain-services environment, predominantly through PHP-based web development
• Acted as a Scrum Master, improving Agile delivery practices, team focus, and continuous improvement in both technical and project-management approaches
• Contributed to Continuous Integration setup and optimisation, significantly increasing automation and improving build times by over 50%
• Worked in a platform-adjacent environment involving hosting, web services, and message queues, while contributing architecture input and cost-conscious problem solving

Managed and contributed to the successful delivery and maintenance of Java-based web applications and services for insurance brokers, utilising agile methodologies and technical leadership.

• Led web application development efforts using a Java-based ecosystem
• Functioned as Scrum Master and Kanban Lead, resulting in improved productivity and cost savings, as well as reduced defect rates and lead times.
• Provided training and coaching to team members in technical and Agile concepts.
• Offered technical expertise to management, influencing key decision making and ensuring cost-effective solutions.

Developed and maintained Java-based eCommerce websites and web services for insurance brokers using Java.

• Both independently and as part of a team delivered software changes and fixes
• Worked closely with customers to quickly resolve live support software issues.
• Worked with other team members to continually improved processes, tools and technical practices.